Privacy Policy
At Connect Management Consulting Services (CMCS), we are deeply committed to protecting your privacy and maintaining the highest standards of confidentiality when handling your personal information. This Privacy Policy describes how we collect, use, process, and protect the information you share with us when visiting our website, communicating with us, or engaging in our consulting services.
By accessing our website or providing your information, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand how your information is managed and safeguarded.
Who We Are
Connect Management Consulting Services (CMCS) is a leading management and business consulting firm with its headquarters in Chennai, Tamil Nadu, and operations across India and the UAE. Since our incorporation in 2015, CMCS has been dedicated to helping businesses scale efficiently, improve profitability, and achieve measurable growth through strategic consulting, data-driven insights, and expert execution.
We specialize in a wide range of consulting solutions including Business Strategy, Sales & Marketing, Performance Improvement, IT and Digital Transformation, Supply Chain Optimization, and Gen AI Consulting. Our goal is to provide organizations with actionable strategies and measurable results while maintaining the highest standards of ethics, integrity, and transparency.
Information We Collect
At CMCS, we collect information to deliver our consulting services effectively, enhance your experience, and continuously improve our offerings. The types of information we collect depend on how you interact with our website and services.
Personal Information:
When you contact us through our website forms, email, or phone, we may collect personally identifiable details such as your name, email address, contact number, company name, designation, and other business-related information that helps us understand your requirements. We may also collect details of your inquiries, preferences, and communication history to provide a personalized experience.
Non-Personal Information:
In addition to personal data, our website automatically gathers certain non-personal information through cookies and analytics tools. This includes your IP address, browser type, operating system, device type, pages viewed, time spent on the website, and referring website or source. This information helps us analyze website performance, improve functionality, and tailor our content to user preferences.
Cookies and Tracking Technologies:
Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze user behavior. Cookies are small data files stored on your device that help us improve site performance and usability. You may choose to disable cookies through your browser settings, though this may limit your ability to fully utilize certain features of the website.
How We Use Your Information
We use the information collected from you to provide, manage, and enhance our consulting services. This includes responding to your inquiries, preparing customized consulting proposals, and ensuring a smooth engagement process.
Your data also enables us to communicate relevant updates, send newsletters, inform you about our latest services, events, or insights, and ensure effective service delivery. In addition, we may use information for internal purposes such as auditing, data analysis, research, and process improvement to make our offerings more effective and customer-centric.
We will never use your personal information for purposes other than those disclosed at the time of collection, without obtaining your consent.
Data Protection and Security
CMCS takes data privacy and security very seriously. We have implemented appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or loss.
Our security measures include encrypted communication channels, secure storage systems, access control mechanisms, and regular system audits. We also ensure that all employees and partners who handle personal data are trained to adhere to strict confidentiality and data protection standards.
While we strive to protect your information using the best available technologies and practices, please note that no online transmission or electronic storage system is completely secure. We encourage users to take precautions when sharing personal information over the internet.
Sharing of Information
At CMCS, we respect your privacy and do not sell, rent, or trade personal data to third parties. However, we may share your information in limited circumstances where it is necessary to fulfill our service commitments or comply with legal obligations.
Your data may be shared with trusted third-party service providers, business partners, or technology vendors who assist us in website operations, analytics, communications, and marketing. These parties are bound by confidentiality agreements and are required to use your information only for the specific purpose of providing services on our behalf.
We may also disclose personal information if required by law, regulation, or court order, or to protect the rights, property, or safety of CMCS, our clients, or others.
Third-Party Links and External Websites
Our website may contain links to external websites for your convenience or reference. These sites are operated independently of CMCS and may have their own privacy policies. We are not responsible for the privacy practices, content, or data handling procedures of third-party websites. We encourage you to review the privacy policies of those websites before sharing any personal information.
Your Rights and Choices
As a valued user, you have complete control over your personal data shared with CMCS. You have the right to request access to the information we hold about you, correct inaccuracies, or request deletion of your data, subject to applicable legal and contractual restrictions.
You may also withdraw your consent for marketing communications at any time by unsubscribing from our mailing list or contacting us directly at info@connectconsultancy.in. Upon receiving your request, we will take the necessary steps to update or remove your information from our systems.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once your information is no longer required, it will be securely deleted or anonymized to prevent unauthorized access or misuse.
Updates to This Policy
CMCS may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or best practices in data protection. All updates will be published on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.